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Little White Lies - Does dishonesty have a colour?
BBC Radio Leeds : 20/05/2005 - 12m 28s Streaming mp3 - 26/01/2008
Life Coaching with Woman of the Year - Pat Farrar
BBC Radio Leeds. 8m. 1.9Mb - 23/01/2008
Hanging on the Telephone - Problems with Call Centres
BBC. 5m. 359Kb - mp3 - 03/11/2007
The Importance of Status
BBC Radio Leeds : 26/08/2005 - 8m 37s Streaming mp3 - 26/10/2007
Emotional Intelligence for Men
BBC Radio Leeds. 9m. 2.1Mb - mp3 - 10/10/2007
Staff Turnover in Call Centres
Real Radio. 7m. 2.6Mb - mp3 - 01/09/2007
Audio Commentary Archives.
Kirk Newsholme - Customer Service Testimonial
We appointed Summit to deliver a half-day conference training event focusing on maximising... - 02/05/2008
Denplan Ltd - Emotional Intelligence Project Testimonial
I am writing in support of Summit Training who ran a series of emotional intelligence workshops... - 02/05/2008
GE Capital Europe Client Testimonial - Customer Service
I engaged Summit to develop and implement customer service training across a newly established... - 24/04/2008
Summit MD appointed as Mentor for the Digital City Teesside
- 03/04/2008
And Another Satisfied Client - Capita Testimonial
Capita Testimonial - 12/03/2008
Emotional Intelligence in the Workplace
Written for Croner Management Journal - 12/01/2008
Another Satisfied Client - ClientTestimonial
Great Rail Journeys Testimonial - 10/11/2007
Bradford & Bingley plc - Testimonial
B & B Testimonial - 25/10/2007
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